Chapter 1 I/O mental science -application of psychological principles to business and industry -professional practical approach First military -Bryan -looked at workplaces of raft (studied telegraphers work) -wanted non studying problems of industry nevertheless examining real skills as base to develop scientific psychology 2nd force -Gilbreth -Time and Motion studies- studying elements of human interrogative (therbligs) -to improve force (desire of industrial engineers) and skills in the job Walter dill weed weed Scott -power of suggestion - how plunder it influence peoples demeanour -wrote books intimately the need of psychology in advertising -increasing efficiency by imitation, competiton, loyality + concentration Frederick W.
Taylor -idea of work-rest to increase efficiency -stressed on utilize of scientific methods to measure Hugo Munsterberg -selecting workers -designing work slurs -using psycho in sales -studied wholly tasks (aspects) of the job -studying: what makes a safe trolley car floozie o developed a research laboratory pretext of a trolley car -a good operator should live all aspects of the job Army Alpha (WW I) -first intelligence testing -to recruit the dear soldiers with the right KSAs - discovered that 30% of recruits were untutored -developed Army Beta Test for those who cannot hold English -use of tests was marginal because the war was soon over Hawthorne effect -find kind among buoy up and efficiency o productivity did not seem to have a relationship to the level of shine -change of behaviour because workers wanted to impress the resea rchers -novel treatment of situation affects! behaviour (improved performance) -Return to previous level of behaviour when novelty wears off o can last from a few days to twain years -major findings: o daily work groups control productivity oimportance of employees attitudes oprod. affected by way of supervising onew vistas to theme were opend efficiency is not the only criterion Chapter 2 Why do organizations exist?... If you want to arouse a full essay, couch it on our website: OrderCustomPaper.com
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